TERMS & CONDITIONS FOR MY ELECTRICS LTD

​My Main Electrics Ltd
Please read this document carefully as it will tell you everything you need to know about the terms
and conditions of this Service(s).

1. Definitions
In these terms and conditions the following expressions will have the following meanings:
“Agreement” means these terms and conditions together with the Quotation;
“Electrical Installations” means the electrical wiring and electrical fixtures in Your Home and includes
the fixed electrical wiring system inside Your Home only plus fuse boxes, light switches, wall sockets,
light fixtures, circuit breakers and transformers;
“Home” means your place of residence being your private domestic dwelling;
“Inspection” means a visual inspection of the Electrical Installations supplemented with appropriate
electrical safety tests to ascertain the condition of the Electrical Installation;
“Rented Property” means a property owned and rented by you as a Landlord to a Tenant under a
Tenancy Agreement;
“Contract” states the contract price for any work done plus any additional fees and charges payable to
us for the Service(s) as requested;
“Service(s)” means Inspections and/or Electrical Home Improvement Work, which we provide
to you as described in the contract together with any additional services requested by you under
this Agreement;
“We/Us/Our” means My Electrics whose registered office is at The Stables, Goblands Farm Business
Centre, Cemetry Lane, Hadlow, Kent, TN11 0LT
“You/Your” means the person receiving the Service(s) under this Agreement.

2. Services
A Inspections: Periodic Inspection: An Inspection that You have requested of the Electrical Installations
in Your Home.
The Periodic Inspection consists of a visual inspection and test of the Electrical Installations that are
visible plus an electrical safety test on all electrical circuits.

1. The ability for Us to provide an Inspection will be subject to gaining access to Your Home etc.
In addition We will not provide an Inspection where We have to disturb the floorboards or fabric
of the building.

2. See also Section 3 - General Terms and Conditions.

B Electrical Home Improvement and Repair Work
This section deals with any repairs or improvements undertaken to Your Home’s
Electrical Installations.

1. The deposit on your contract, is payable on placing an order. You must pay the remaining balance
of the contract price when our engineer completes the work to your reasonable satisfaction.

2. See also Section 3 - General Terms and Conditions.

3. General Terms and Conditions

1. We have quoted the cost of the Service(s) as discussed with You and set this out in the Quotation.
Once You have signed the face of this contract we agree to undertake the Service(s) on the terms set
out in this Agreement.

2. We will carry out the Service(s) during our normal working hours (which will usually be between
8am and 6pm, Monday to Saturday) on a date agreed with You.

3. If you have an unscheduled an appointment, which is outside our normal working hours, it may be
necessary for Us to make an additional charge, which We will agree with You in advance of the work
commencing.

4. We will need access to Your Home or Rented Property at all times whilst We are doing the work.

5. The Service(s) does not include the cost of any additional work we find to be necessary at the
time of the agreed work being carried out - e.g. work required to make Your electrical wiring safe.
We will explain why any additional work is needed and let You know the cost of the additional
work in advance.

6. The time estimate provided for doing the work is Our best estimate, and We will make every
reasonable effort to complete the work on time. However, We cannot be held responsible for
delays due to weather or other circumstances beyond Our control. In such situations, We will agree
alternative dates with You.

7. We will not be responsible for the removal of any dangerous waste material, including asbestos,
which We become aware of only after We have started work. Such work will be at extra cost, the
amount of which We will agree with You in advance. When you have had any asbestos removed,
a clean air certificate must be provided before We will do any further work at Your Home or
Rented Property.

8. If you are a tenant, you may need Your Landlord’s permission to carry out the work detailed on the
face of this contract. My Electrics will assume that you have obtained such permission. We shall not
have any liability for any loss or damage arising from failure to obtain such permission.

9. Following Our work, redecoration may be needed. This will be your responsibility and is not included
in the price, unless we have been negligent with our work.

10. Spare parts used are guaranteed for one year from the date of fitting. This does not affect your
statutory rights.

11. We will use standard replacement parts, for example we will replace a brass light switch with
a standard equivalent white plastic switch, unless You provide Us with alternative fittings.

12. Where the safety earthing arrangements are not compliant with the standards defined in the current
Institute of Electrical Engineers’ Wiring regulations (BS7671:2008), You will be informed of any remedial
work required to rectify any such problem. In such circumstances, it will be at the discretion of the
electrical engineer on site whether work under this agreement can proceed without remedial work being carried out and We may cancel this agreement. Any remedial work will be at extra cost, the amount of which We will agree with You in advance.

13. The work to be carried out will be agreed upon between Us and will be carried out as soon as is
reasonably practicable, subject to engineer availability.

14. One of our electrical engineers usually does the work. In some cases, we may authorise a
suitably qualified sub-contractor to carry out the work. Sub-contractors are either approved by us and
are fully competent and registered with an appropriate organisation such as the ECA, NICEIC, SELECT,
ELECSA, NAPIT, BSi etc. Or if they are not registered with any of the aforementioned bodies then your
local authority will be issued with a Building Notice and the local authority will independently inspect
all work and the relevant certificate issued. All subcontractors carry identity cards.

15. We will not be liable for losses or damage suffered by You under this Agreement where there has
been no breach of legal duty of care owed to You by Us or any of Our employees, sub-contractors
or agents, or where such loss is not a reasonably foreseeable result of a breach by Us or any of Our
employees, sub-contractors or agents; You incur business losses; such loss or damage is a result of a
breach by You of any term of this Agreement; such loss or damage is caused by You or someone else.

16. You have fourteen days from the signing of this contract to cancel. A separate sheet is provided with
this contract, which can be used to exercise your cancellation rights alternatively, you can telephone,
email or write to us using the address on the face of this contract.

4. Using Personal Information
Information You provide or We hold about You (whether or not under Our contract or contracts with You) may be used by Us or Our agents to:
• Identify you when You contact Us;
• help identify accounts, services and products which You could have from Us from time to time
(We may do this using an automatic scoring system, which uses the information You have
provided, any information We hold about You and information from other agencies, including
credit-reference agencies);
• help run and contact You about the improved running of any accounts, services and products We have
provided before, or provide now or in the future (We may contact You by e-mail or text message if
You have given Us these contact details);
• create statistical and testing information and carry out marketing analysis and customer profiling
(including using information about what You buy from Us and how You pay for it, for example, usage
rates and any discounts We have offered You - these are examples only and not a complete list);
• contact you in any way (including mail, e-mail, phone, visit, text or multimedia messages) about
products and services offered by Us and selected partners.
We may allow other people and organisations to use the information We hold about You:
• to provide the services You have asked for;
• as part of the process of selling one or more of Our businesses;
• If we have been asked to provide information for legal or regulatory purposes; as part of current or
future legal proceedings.

From time to time, these other people and organisations may be outside the European Economic Area
in countries that do not have the same standards of protection for personal data as the UK. We may
also allow Your information to be used by other My Electrics associated companies for them to carry
out any of the above purposes. We may pass Your address, property and postcode, and details of Your
gas appliances, flue, hot water cylinder, system controls and electrical installations (including details
of any repairs or removals), to organisations that supervise these activities including CORGI (Council
of Registered Gas Installers) and the ECA (Electrical Contractors Association). These organisations
may pass this information to local authorities to meet building regulations. They may also use this
information to contact You to inspect appliances or systems, recall faulty products and carry out audits,
and for health and safety purposes. Where appropriate, We will give You or the property owner (or both) a certificate to show that Your appliances and so on meet building regulations.

​